• What is a prepaid calling card?
    It is a card you purchase in advance for a specific amount of time to call international. As telephone calls are made, the amount of minutes is automatically deducted from the phone card.
  • How do I use a calling card?
    Each phone card has an access number and it's own PIN number. You are to call the access number and follow the voice instruction. You will be asked for your pin number and the phone number you wish to dial. Generally, after you put in the pin number, you will be told of the balance of your phone card.
  • What is the advantage in using a calling card?
    The main advantage in using a phone card, is that you can save a lot of money. In addition, it helps to protect your privacy, on your phone calls at work place, or in your own home, because phone cards do not have billing records.
  • Access is free of charge?
    Yes, 080-***-**** /08*** is free for public/commercial phone and mobile phone.
    But, 02-****-**** is
    not free fo charge.
  • Are there any hidden fees?
    yes, it is different according to priducts
    . pls check in advance to issue a order.
  • Do I get a call detail records?
    Yes, If you want ,We will send you "call detail records" by fax.
    (We can send it only by fax   , e-mail or file is not available)
  • How can I check remaining balance?
    you will hear your remaining balance at the beginning of each call.
  • Do I actually get a physical calling card?
    No, you will receive a welcome letter
    by fax or email or mobile sms message or phone call
    with an access number, a security pin number and instructions on how to use etc.
    [We can send physical cards in case you buy plenty of cards 20 eas over by courier service[Åùè]  with your charge.]
  • What is the recharge policy?
    If you are already user of our calling cards,Refill(Recharge) is available.
    After remittance, Your calling card will be charges soon.
    Also, There is Recharge Bonus Service :
    Please check Because It is Different According to card Type
  • What if I have a bad connection or get disconnected while using my phone card or What if I am overcharged?
    -> If you had bad connection or get disconnected,please call directly to each call center [we offered] .
    also, we can check and inform you by your request [email form]
    Please send us mail at  Duniatel@gmail.com or call us (010-7633-2000).

 

 

email: DuniaTel@gmail.com    sms : 010-4300-0232 [Instant reply]