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- What is
a prepaid calling card?
It is a
card you purchase in advance for a specific amount of time to call
international. As telephone calls are made, the amount of minutes is
automatically deducted from the phone card.
- How do I
use a calling card?
Each phone
card has an access number and it's own PIN number. You are to call the access
number and follow the voice instruction. You will be asked for your pin number
and the phone number you wish to dial. Generally, after you put in the pin
number, you will be told of the balance of your phone card.
- What is
the advantage in using a calling card?
The main advantage in using a phone card, is that you can save a lot
of money. In addition, it helps to protect your privacy, on your phone calls at
work place, or in your
own home, because phone cards do not have billing records.
- Access is
free of charge?
Yes, 080-***-**** /08***
is free for public/commercial phone and mobile
phone. But, 02-****-****
is not free fo charge.
- Are there any hidden
fees?
yes,
it is different according
to priducts.
pls check in advance to
issue a order.
- Do I get
a call detail records?
Yes, If
you want ,We will send you "call detail
records" by fax. (We can send it
only by fax , e-mail or file is not available)
- How can
I check remaining balance?
you will hear your
remaining balance at the beginning of each call.
- Do I actually get a physical calling
card?
No, you will receive a welcome letter by fax or
email or mobile sms message or phone call with an access number, a security pin number and instructions on how to
use etc. [We can send physical cards in case you buy plenty of cards 20 eas
over by courier service[Åùè] with your
charge.]
- What is the recharge
policy?
If you are already user of our calling cards,Refill(Recharge)
is available. After remittance, Your calling
card will be charges soon. Also, There is
Recharge Bonus Service : Please check Because It is Different
According to card Type
- What if I have a bad connection or get disconnected
while using my phone card or What if I am overcharged?
->
If you had bad connection or get disconnected,please
call directly to each call center
[we offered] . also, we
can check and inform you by
your request [email form]
Please send us mail at Duniatel@gmail.com
or call us (010-7633-2000).
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